Customer contacted our company early morning after waking up and seeing water damage on ceiling and floor below skylight in her home. We dispatched Emanuel an hour later to perform emergency skylight services. He found two problems with skylight, one was a crack on plexiglas and also leak coming from improperly flashed skylight flashing. Roof was replaced two years ago but roofing company did not really bother advising customer to replace flashing and skylight at the same time. This negligence comes from lack of care or non experienced staff. High performance ice and water shield made from Soprema was used to waterproof and cover skylight. A quotation will be provided to homeowner for the replacement. Also our company does reimburse 50% of repair cost in any skylight replacement in Woodbridge and surrounding areas.